How to Use the Holp Insights Dashboard
How to use the Holp Insights dashboard — what the numbers mean, which ones matter, and how to turn a week of conversations into a short list of actions.
Guides
Setup guides
Step by step, from adding knowledge and customising your assistant to embedding it on your site, making QR codes and reading back the conversations.
-
-
How to Find and Fix Knowledge Gaps in Holp
How to find and fix knowledge gaps in Holp. The questions your assistant could not answer are a list of what to write next — here is how to work through it.
-
How to Review Conversations in Holp
How to review conversations in Holp — reading what visitors actually asked, spotting the answers that went wrong, and turning both into better knowledge.
-
How to Capture Leads With Holp
How to capture leads with Holp — turning ordinary questions into named enquiries, what to ask for and when, and where the leads land afterwards.
-
How to Control When and Where Your Holp Assistant Appears
How to set Holp operating hours and page awareness, so the assistant knows when you are open and answers with the page the visitor is actually reading.
-
How to Add a Welcome Bubble and Suggested Prompts in Holp
How to set up the Holp welcome bubble and suggested prompts so visitors know what to ask, plus the prompts that get used and the ones that get ignored.