Great Customer Service on Autopilot

Holp is a customer service AI agent that answers your customers' questions anytime and anywhere.

Start here — see what your website can already answer.

  • 30-day free trial
  • Set up in minutes
  • Cancel anytime
  • Works anywhere
From £25/month ex VAT

Holp has answered over 30,000 customer questions for businesses like these

  • Eureka!
  • Launch It
  • Castle Howard
  • Jerry Green Dog Rescue
  • Back of Beyond
  • UKGBC

A powerful customer service AI agent your business can trust.

Holp answers your customers' questions instantly, accurately, in their language. The Holp link is how your customers get the help they need. Share it on your website, socials, emails or printed assets, and Holp does the rest.

What Holp can do

  • Holp replies in seconds, day or night. Customers get the answers they need, the moment they ask for it.

    James H

    Hi, I'd like to get a refund for an item I received yesterday.

    Holp starts

    holp

    Of course. Can I ask the reason for the return?

    Working away

    1. Search Knowledge Base
    2. Finds Returns Policy
    3. Matches Tone of Voice
    4. Write Reply

How it works

Live in under 5 minutes.

No setup call, no developer, no training day. You do two things, Holp does the rest.

  1. You add your website

    Paste your URL. Holp reads every page and learns how your business works.

  2. Holp builds its knowledge

    It turns what you sell, say and offer into answers it can give via a special Holp link.

  3. You customise and approve

    Add documents, set the tone, match your branding, then give it the nod.

  4. Holp gets to work straight away

    Share your Holp link anywhere, or embed it. Answers start landing straight away.

Life with and without Holp

You without Holp

Time saved

  • Answer the same questions constantly.
  • Customer messages build up.
  • No answers for overseas enquiries.
  • Replies squeezed between other jobs.
  • Your team is constantly interrupted.
  • Slow responses. Lost enquiries.

You with Holp

Time saved

  • Answer the same questions once.
  • Customer messages answered overnight.
  • Instant answers for overseas enquiries.
  • Replies sent while you work and sleep.
  • Your team do their best work.
  • Instant responses. More bookings.

What our customers say

Now Holp is part of our core customer service strategy – we couldn't imagine not having it.

Sophie Ballinger Head of Communications u0026 Customer Service

Results

360

customer conversations answered in the first month

Pricing

  • Prices from

    Simple, fair pricing.

    £25

    per month (ex VAT)

    We like to keep things simple. No complex tiers, no hidden extras. Just clear pricing and everything you need to get started with AI customer service.

    Pricing

  • What it really costs

    Less than £1 a day.

    Holp starts at 96p a day. A sausage roll costs more and lasts four minutes.

  • Questions answered

    92 %

    On average, 92% of customers’ questions are answered by Holp.

  • Pay annually

    Two months free.

    Pay annually and get 12 months for the price of 10. Same features, same limits, smaller bill.

  • From 10p per conversation

    Our rivals charge between 50p – £2 per conversation.

    Our rivals. 1 enquiry
    With Holp. 20 enquiries

  • Try for FREE for

    30 DAYS

    No credit card needed

  • £1,700 /mo

    Saved vs hiring a customer service rep.

  • 5 mins

    How quickly you can set up Holp in 4 easy steps.

Holp vs the human alternative.

There are other ways to handle customer service. Here's how the maths actually adds up.

Comparison table: Holp vs the human alternative
Criterion Hiring in-house A person on payroll Outsourcing A team somewhere else Holp Customer service AI agent
Monthly cost £1,800 to £2,500 £400 to £900 From £25
Time to start 6 to 8 weeks 2 to 4 weeks 5 minutes
Hours covered Office hours Office hours 24/7
Languages 1 to 2 2 to 5 50+
Holiday cover You arrange cover You arrange cover Always on
Cancel Notice period Contract notice One click, anytime

FAQs

Have questions?

We understand you might have questions, here's some of the most common ones.

What if Holp gets something wrong?

Holp answers only from the knowledge you give it. If it can’t find a reliable answer, it will say so rather than make something up. Holp also highlights knowledge gaps, helping you see what information to add or improve next.

What happens if I go over my conversation allowance?

Top-up packs start at £12, or you can move up a plan. You can upgrade or downgrade whenever your volume changes.

Will my customers know they're talking to AI?

If they ask, Holp will tell them. If they don’t, Holp gets on with answering. Most won’t ask once the answer’s good.

Does Holp work with any website?

Yes. Holp works with virtually any website and doesn’t require you to rebuild or change your existing site. Once set up, you can add Holp to your website or share your Holp Link anywhere you want customers to get help.

How long does Holp take to set up?

You can get started in minutes. Give Holp your website and any additional information you want it to know, and it will build its knowledge from your content. You can then review, improve and expand that knowledge whenever you need to.

Will Holp replace our customer service team?

Holp is designed to handle the repetitive questions that take up your team’s time, not replace the people behind your customer service. It gives customers instant answers to common questions while your team can focus on enquiries that genuinely need a person.

Something's not here, ask Holp.

The latest from Holp.

Before you decide

Want to read up first?

No hurry. We have written the comparisons we would want to read ourselves — including the parts where another tool is the better buy.

Put your customer service on autopilot today

Start here, create your own Holp Link in minutes.

  • 30-day free trial
  • Set up in minutes
  • Cancel anytime
  • Works anywhere