Great Customer Service on Autopilot

Holp is a customer service AI agent that answers your customers' questions wherever they are and whenever they ask.

Start here and see what your website can already answer.

  • 30-day free trial
  • Set up in minutes
  • Cancel anytime
  • Works anywhere
From £25/month ex VAT

Holp has answered over 30,000 customer questions for businesses like these

  • Eureka!
  • Launch It
  • Castle Howard
  • Jerry Green Dog Rescue
  • Back of Beyond
  • UKGBC

A powerful customer service AI agent your business can trust.

Holp answers your customers' questions instantly and accurately, in whatever language they ask in. Your Holp link is how they get that help, so share it on your website, your socials, your emails or your printed material, and Holp does the rest.

What Holp can do

  • Holp replies in seconds, day or night, so customers get the answer they need at the moment they ask for it.

    James H

    Hi, I'd like to get a refund for an item I received yesterday.

    Holp starts

    holp

    Of course. Can I ask the reason for the return?

    Working away

    1. Search Knowledge Base
    2. Finds Returns Policy
    3. Matches Tone of Voice
    4. Write Reply

How it works

Live in under 5 minutes.

There's no setup call, no developer and no training day, because you do two things and Holp does the rest.

  1. You add your website

    Paste your URL, and Holp reads every page to learn how your business works.

  2. Holp builds its knowledge

    It turns what you sell, say and offer into answers it can give through your own Holp link.

  3. You customise and approve

    Add documents, set the tone and match your branding, then give it the nod.

  4. Holp gets to work straight away

    Share your Holp link anywhere, or embed it, and answers start landing straight away.

Life with and without Holp

You without Holp

Time saved

  • Answer the same questions constantly.
  • Customer messages build up.
  • No answers for overseas enquiries.
  • Replies squeezed between other jobs.
  • Your team is constantly interrupted.
  • Slow responses. Lost enquiries.

You with Holp

Time saved

  • Answer the same questions once.
  • Customer messages answered overnight.
  • Instant answers for overseas enquiries.
  • Replies sent while you work and sleep.
  • Your team do their best work.
  • Instant responses. More bookings.

What our customers say

Now Holp is part of our core customer service strategy – we couldn't imagine not having it.

Sophie Ballinger Head of Communications & Customer Service

Results

360

customer conversations answered in the first month

Pricing

  • Prices from

    Simple, fair pricing.

    £25

    per month (ex VAT)

    We like to keep things simple, so there are no complex tiers and no hidden extras, just clear pricing and everything you need to get started with AI customer service.

    Pricing

  • What it really costs

    Less than £1 a day.

    Holp starts at 96p a day, which is less than a sausage roll that lasts four minutes.

  • Questions answered

    92 %

    On average, 92% of customers’ questions are answered by Holp.

  • Pay annually

    Two months free.

    Pay annually and you get 12 months for the price of 10, with the same features and the same limits for a smaller bill.

  • From 10p per conversation

    Our rivals charge between 50p – £2 per conversation.

    Our rivals. 1 enquiry
    With Holp. 20 enquiries

  • Try for FREE for

    30 DAYS

    No credit card needed

  • £1,700 /mo

    Saved vs hiring a customer service rep.

  • 5 mins

    How quickly you can set up Holp in 4 easy steps.

Holp vs the human alternative.

There are other ways to handle customer service, so here's how the maths actually adds up.

Comparison table: Holp vs the human alternative
Criterion Hiring in-house A person on payroll Outsourcing A team somewhere else Holp Customer service AI agent
Monthly cost £1,800 to £2,500 £400 to £900 From £25
Time to start 6 to 8 weeks 2 to 4 weeks 5 minutes
Hours covered Office hours Office hours 24/7
Languages 1 to 2 2 to 5 50+
Holiday cover You arrange cover You arrange cover Always on
Cancel Notice period Contract notice One click, anytime

FAQs

Have questions?

We understand you might have questions, so here are some of the most common ones.

What if Holp gets something wrong?

Holp only answers from the knowledge you give it, so if it can’t find something reliable it’ll say so rather than invent an answer. It also highlights knowledge gaps, which shows you exactly what to add or improve next.

What happens if I go over my conversation allowance?

Top-up packs start at £12, or you can move up a plan, and you’re free to upgrade or downgrade whenever your volume changes.

Will my customers know they're talking to AI?

If they ask, Holp will tell them, and if they don’t, it simply gets on with answering. Most won’t ask once the answer’s good.

Does Holp work with any website?

Yes. Holp works with virtually any website and doesn’t ask you to rebuild or change anything you already have. Once it’s set up, you can add it to your site or share your Holp link anywhere you’d like customers to get help.

How long does Holp take to set up?

You can get started in minutes. Give Holp your website along with anything else you’d like it to know, and it builds its knowledge from your content, which you can then review, improve and expand whenever you need to.

Will Holp replace our customer service team?

Holp is built to handle the repetitive questions that eat your team’s time rather than to replace the people behind your customer service. Customers get instant answers to the common things, which frees your team for the enquiries that genuinely need a person.

Something's not here, ask Holp.

The latest from Holp.

Before you decide

Want to read up first?

There's no hurry. We've written the comparisons we'd want to read ourselves, including the parts where another tool is the better buy.

Put your customer service on autopilot today

Start here, and create your own Holp link in minutes.

  • 30-day free trial
  • Set up in minutes
  • Cancel anytime
  • Works anywhere