How to Use Live Chat in Holp
How to set up live chat in Holp, so a visitor can ask for a person and get one, and your team can step into a conversation the assistant started.
Guides
Setup guides
Step by step, from adding knowledge and customising your assistant to embedding it on your site, making QR codes and reading back the conversations.
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How to Manage Search Suggestions in Holp
Search suggestions are the questions Holp offers as visitors type. Here is how to switch them on, add your own, reword the ones you like and delete the rest.
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How to Improve Your Holp Assistant Answers
How to improve your Holp assistant’s answers — the practical changes that raise answer quality, in the order that gets the biggest gain for the least work.
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Why the Holp Widget Is Not Showing on Your Website
Why the Holp widget is not showing on your website, and how to fix it — the causes in the order worth checking, from caching to snippet placement.
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How to Manage Your Holp Plan, Usage and Billing
How to manage your Holp plan, usage and billing — checking conversation volume, changing plan, and knowing before you run out rather than after.
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How to Use Holp in More Than One Language
How to use Holp in more than one language. The assistant replies in 50+ languages automatically — here is how it decides, and how to check it is right.