How to Create HOLP QR CODES
QR codes make it easy to share your HOLP assistant anywhere — from posters and menus to product packaging or business cards. When scanned, people are taken straight into a chat with your assistant, giving them instant answers without needing to visit your website first.
Here’s how to create and manage QR codes in HOLP:
Step 1: Open the QR Code Page
In your dashboard, go to QR Codes in the left-hand menu. You’ll see the QR Code overview page.
Click + Create QR code to get started.
Step 2: Create a QR Code (Full Knowledge Base)
On the Create QR Code page, give your QR code a name and an optional description (this is just for your reference).
If you want the QR code to give access to your entire assistant, keep Use full knowledge base selected. This means anyone scanning the code can ask any question HOLP is trained on, not just a single topic.
This option works best when you want to give people broad access — for example:
On flyers, posters, or brochures, so anyone can explore all your services
On business cards, giving quick access to company-wide information
At events or trade shows, where people might have lots of different questions
Think of this as your “all-access” QR code — it’s like carrying your entire support team in a single scan.
Step 3: Create a QR Code (Specific Knowledge Entries)
If you want the QR code to link to something more specific, for example, a product FAQ or a single guide, uncheck “Use full knowledge base.”
You can then choose one or more specific knowledge entries from the list. This allows you to create targeted QR codes that only show information relevant to that topic.
Step 4: View and Manage Your QR Codes
After creating a QR code, it will appear in your QR Code list. From here you can:
Download it to use in print or online
Test it to make sure it works correctly
Edit or Delete it at any time
The number of QR codes you can create depends on your HOLP plan.
End of QR Code Guide
That’s it! You’ve now created a QR code for your HOLP assistant. QR codes are a powerful way to connect with customers in the real world and let them access instant answers with a simple scan.
That’s the end of this guide. Next, we’ll explore the Conversations area, where you can see what customers are asking and learn how HOLP is helping them in real time.
