HOLP is trained directly on your own content. It learns from your website, help pages, FAQs, and documents, so the answers it gives are accurate, relevant, and on-brand. You stay in control of what it knows, and you can easily update or add new info anytime.

It hands things over to a human seamlessly. When HOLP can’t help, it collects the right details and notifies your team. You’ll never miss a message or leave a customer hanging.

Yes — HOLP works on any website.

During setup, you’ll be given a step-by-step guide showing exactly how to embed HOLP. It takes just a few minutes and works with all platforms — WordPress, Squarespace, Wix, Shopify, custom sites, and more. We’re also building out more guides and tutorials to make this process even easier.

Because HOLP runs independently in the browser, there’s no complicated integration or special plugin required — just a simple embed code.

And here’s the best part: if you’re not comfortable adding the embed code yourself, or if you don’t have access to the back end of your site, you don’t need to. Every customer also gets a unique HOLP Link, which you can share on your website, in emails, or anywhere else. When clicked, it opens your HOLP assistant in its own browser window — no embedding required.

So whether you want it embedded directly on your site or accessible via a link or QR code, HOLP is ready to work wherever your customers are.

Every HOLP plan comes with 24/7 AI-powered support built into the platform. If HOLP can’t answer your question, our UK-based team is available during business hours to help you directly.

• Go & Core Plans: Self-serve setup with access to our support team if you get stuck.

• Plus Plans: Done-for-you setup and optimisation, plus a dedicated account manager.

• Scale Plan: Fully managed onboarding, SLA-backed priority support, and a dedicated account manager.

You’ll always have the right level of help for your plan, with quick responses and friendly guidance when you need it.

Yes. HOLP is built with enterprise-grade security and compliance at its core.

• Enterprise-grade encryption: TLS 1.2/1.3 in transit and AES-256 at rest.

• GDPR compliant: Lawful data processing, consent controls, and full user rights.

• Region-specific hosting: Option to host in the EU or UK for data residency requirements.

• Transparent answers: Every response cites its source for accuracy and accountability.

• Response guardrails: Built-in protections prevent hallucinations or unapproved claims.

Your data and your customers’ data is always protected with the highest levels of security and privacy.

You manage HOLP through a simple, no-code dashboard. From there you can upload knowledge, customise the assistant’s voice and branding, generate QR codes and links, and review insights to see how it’s performing and what questions your audience are asking.

Check out the guides page for more details

Absolutely. HOLP includes unlimited users on every plan, allowing you to invite as many team members as you like without worrying about additional seat costs.

Yes. HOLP already works with major website builders like Wix, Squarespace, Shopify, and more.

On higher-tier plans you can also connect via integrations (Shopify, POS, booking tools, Calendly) and through APIs for custom setups.

We’re constantly working on new integrations, if there’s a specific tool you’d like HOLP to work with, please let us know at info@holp.ai

Yes. HOLP is fully GDPR compliant and built to enterprise security standards. Data is encrypted (TLS 1.2/1.3 in transit, AES-256 at rest), processed lawfully with full user rights, and can be hosted in the UK or EU for data residency requirements.

Yes — HOLP automatically detects and responds in 50+ languages, so you don’t need to translate your content manually. Perfect for international or multilingual audiences.